Shipping FAQ
Which courier do you use?
Gather1 Coffee Co ships all orders using USPS.
When can I expect my order to arrive?
All orders are processed within 1 to 3 business days. Once shipped, delivery times within the contiguous United States take 1-7 business days. Please allow for 3-7 business days on all orders being shipped to Alaska and Hawaii. We do not process orders on any of the U.S Federally Recognized holidays.
Order processing times may be delayed during holidays, product launches, sales, and other times that we are experiencing a higher volume of orders.
Do you ship internationally?
At this time, Gather1 Coffee Co does not offer international shipping.
What happens after I place my order?
Once your order has been placed, you will receive an order confirmation email letting you know it has been submitted for processing. Once the order is processed and shipped, you will receive a separate email confirming shipping with a tracking number. Please allow for additional days in transit due to shipping delays.
Can I make changes to my order after it has been placed?
To make changes to an order that has already been placed, please send us an email at coffee@gather1.org within 24 hours.
Subscription FAQ’s
When will I receive my subscription?
Enrolling in our subscription program will automatically set up a payment renewal from the time the original order was placed. Your coffee shipment will be shipped within 1-3 business days of your order.
Can I cancel my subscription?
Of course! You may cancel your subscription at any time through your customer account. If you need any assistance with canceling your subscription, please contact us at coffee@gather1.org.